A Step-by-Step Guide on How to Manage Your Avianca Airlines?

Steps to manage your Avianca Airlines reservations

Travelers going for a vacation with friends and family might need to modify their booking. One may need to add a service or simply book a seat. Avianca Airlines allows one to manage their reservations easily so that the journey is memorable. If you have an Avianca Airlines Booking, you can rest assured that all your travel needs will be taken care of. You will find the step-by-step guide below. It will assist you in managing your booking.


Steps to manage your Avianca Airlines reservation-

  • Open the page avianca.com.

  • Click “Your booking,” then click “Manage your booking.”

  • Then select the tab as per your need. 

  • To change your flight, click “Change flight.”

  • You have to enter the booking code and the last name of the passenger.

  • Then click “Manage booking.”

  • Select the booking.

  • Enter the new dates or the schedule option.

  • Make the payment, if required.

Get the email from the airline with the updated itinerary.


Can I contact the airline to manage my booking?

Yes, you can absolutely contact the airline to manage your booking. You have to dial the number 1800 284-2622. You will get IVR instructions listed below that must be followed to get to a representative or the desired outcome.

  • Press 1 for a flight booking, cancelation or modify the booking.

  • Press 2 to claim a refund.

  • Press 3 for help with lost or damaged luggage.

  • Press 4 to share your suggestion/file a complaint.

  • Press 8 to talk to a customer service representative.

Once you are connected, give the reservation number and the last name of the passenger. The representative will retrieve the booking. If you want to reserve a seat, you will be informed of the available seats. You can choose the seat. You will get an email from the airline with all the details.


The details above will help to manage booking at Avianca Airlines with ease. For solutions to other queries related to your trip, you can call the customer service number or use the official website. The airline remains accessible 24/7 so that you do not have to face any issues.

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